Privacy Policy
Privacy Policy
Stockport Physio Privacy Notice
What data do we collect?
To provide health related services we need to collect personal and often sensitive medical information. The following data may be collected, held and shared.
- Contact details, age, gender, personal and job role information to communicate with you and provide appropriate care.
- Sensitive health information regarding your medical history and details of the condition we are to review and treat.
Who will it be collected from?
What is our lawful basis for processing?
How do we look after the safety of your data?
Who will your data be shared with?
- With our IT support, patient management and exercise software companies who we have confirmed work to strict security and compliance standards.
- With your express consent to the referring party who may be medical or non-medical (e.g. – Managers, Human Resources and Health and Safety personnel).
- For quality assurance purposes we use your anonymised data for ongoing clinical audit With the University of Brighton.
The rights of individuals (Data Subjects) whose data we process
The GDPR regulations give the below rights to ‘data subjects’:
* Right to be informed – regarding how we legitimately process your data.
* Right to access – any data we have about you.
* Right to rectification – of any data you inform us is inaccurate.
* Right to erasure – of your data (‘right to be forgotten’) unless we are legally obliged not to.
* Right to restrict processing – to prevent further processing of the data we hold.
* Right to data portability – you may request we transfer your data to another data controller
* Right to object – to processing, profiling, direct marketing and some forms of research
* Right to question automated decision making – i.e. profiling
We will ensure we comply with your requests regarding your rights under GDPR unless there is a legal reason for us not to do so.
How long do we retain data for?
Information collected through our website
When you visit Metro Health & Wellbeing’s website, as is usual on almost all websites, the server automatically collects anonymous information such as; –
* IP address
* Date and time of visit to website
* The pages visited
* The browser used
* The country from which you are accessing the website
* The language of the browser used
* The website from which it is accessed
* The search word/s used
* The type of connection
* The operating system
The only reason this information is collected is to constantly improve the user’s website experience.
We do not collect any personal information other than information that is knowingly or voluntarily given. Visitors will not be contacted by us, unless such information is given, and contact is specifically requested.
Cookies
Harmless cookies that are designed to enhance your user experience of this website are stored on your device. These consist of small data files relating to you and this website.
Information stored in cookies created by First Internet Marketing Ltd. are not shared with any third party unless required to do so by law.
By continuing to browse this website you are consenting to the storage of its first party cookies on your device.
The first party cookies used by this website include (but may not be limited to):
_ga = Google Analytics – Google Analytics = Online identifiers including cookie identifiers internet protocol addresses and device identifiers client identifiers
_gat = Google Analytics – Google Analytics = Online identifiers including cookie identifiers internet protocol addresses and device identifiers client identifiers
_gid = Google Analytics – Google Analytics = Online identifiers including cookie identifiers internet protocol addresses and device identifiers client identifiers